FAQ

DUE TO COVID-19 RETURNS AND EXCHANGES ARE NO LONGER ACCEPTED UNDER ANY CIRCUMSTANCES!

House of Sheena E accepts returns within 7 days of delivery. All returns are refunded via store credit in the form of a House of Sheena E gift card. Custom items are not available for return under any circumstances. You may find out which items are custom under the items description. In rare occasions if House of Sheena E accepts a custom order return a 20% restocking fee will occur.